Reporting an Emergency On Campus

Call 9-1-1 signage on the side of a campus fire engine

Reporting an Emergency

Despite our name, Emergency Management is not the appropriate place to report an emergency situation. Emergency Management's focus is more on campus emergency preparedness and planning. While we do help coordinate the response to major campus emergencies, we are not involved in the dispatch of first responder public safety resources - that is the responsibility of the campus Public Safety Dispatch Center operated through the UCSC Police Department. Emergency situations should not be reported directly to Emergency Management.

To report an emergency on campus, dial 9-1-1 from any campus phone or cell phone. You can also use a blue light emergency phone or elevator emergency phone, which is the same as calling 9-1-1. The campus Public Safety Dispatch Center is staffed 24/7 and answers all 9-1-1 calls on campus. The UCSC Police Department is dispatched directly by campus dispatch while the UCSC Fire Department is dispatched by Santa Cruz Regional 9-1-1 due to fact that many fire-related calls require the dispatch of an ambulance or additional mutual aid resources.

Please do not call the business/office phone numbers for the Police Department, Fire Department or any other campus unit to report an emergency situation. While it may seem faster to talk to the department directly, these numbers are not staffed 24/7 and calling these numbers delays the emergency response. Always dial 9-1-1 if you have an emergency situation or think an emergency situation may be occuring. When in doubt, dial 9-1-1.

See Also